PRIVACY POLICY
Last Updated: August 17, 2026
Whistle And Wren (“Whistle And Wren,” “we,” “us,” or “our”) respects your privacy and is committed to protecting the personal information you provide when you visit or make a purchase through www.whistleandwren.com (the “Website”).
This Privacy Policy explains what information we may collect, how we use and protect that information, when we may share it, and the choices you may have regarding your information.
By using our Website or purchasing our products, you acknowledge that you have read and understood this Privacy Policy.
1. INFORMATION WE COLLECT
Depending on how you interact with our Website, we may collect information such as:
Your name;
Email address;
Billing and/or shipping information, when applicable;
Information necessary to process and fulfill your purchase;
Information you voluntarily provide when contacting us;
Purchase history and transaction information;
Information associated with your customer account, if applicable;
IP address;
Browser type and device information;
General information about how you interact with our Website; and
Other information you voluntarily provide to us.
We do not intentionally collect sensitive personal information unless it is reasonably necessary for a specific business purpose and permitted by applicable law.
2. PAYMENT INFORMATION
Payments may be processed through third-party payment processors.
When you make a purchase, your payment information may be collected and processed directly by the applicable payment processor. Whistle And Wren generally does not need to receive or store your complete credit card or debit card number.
Your payment information is subject to the privacy policy and security practices of the payment processor used to complete your transaction.
We recommend reviewing the privacy policy of the payment processor you use.
3. HOW WE USE YOUR INFORMATION
We may use information we collect to:
Process and fulfill purchases;
Deliver digital products;
Provide customer service and technical support;
Respond to questions, requests, or communications;
Maintain customer purchase records;
Communicate with you regarding your purchases;
Send transactional emails, such as purchase confirmations, download information, or customer-service communications;
Improve our Website, products, and customer experience;
Understand how visitors use our Website;
Detect, investigate, and prevent fraud, abuse, unauthorized transactions, or security incidents;
Maintain the security and functionality of our Website;
Comply with legal obligations;
Enforce our Terms & Conditions; and
Perform other legitimate business purposes consistent with this Privacy Policy and applicable law.
4. MARKETING COMMUNICATIONS
If you voluntarily subscribe to receive marketing communications from Whistle And Wren, we may use your email address to send you information about products, promotions, new releases, special offers, or other communications we believe may be relevant to you.
You may unsubscribe from marketing emails at any time by using the unsubscribe link included in the applicable email or by contacting us at [email protected].
Please note that even if you opt out of marketing communications, we may continue to send necessary transactional or service-related communications, such as purchase confirmations, product-delivery information, customer-service responses, or important notices regarding your account or transactions.
5. COOKIES AND AUTOMATICALLY COLLECTED INFORMATION
Our Website and third-party service providers may use cookies, pixels, analytics tools, or similar technologies to help operate the Website and understand how visitors interact with it.
These technologies may collect information such as:
IP address;
Browser type;
Device type;
Pages visited;
Approximate geographic information;
Referring website;
Date and time of Website visits;
General browsing activity; and
Other technical or usage information.
We may use this information to analyze Website traffic, improve Website functionality, understand customer behavior, maintain security, and support advertising or marketing activities where applicable.
You may be able to control or disable certain cookies through your browser settings. Disabling cookies may affect certain Website functionality.
6. THIRD-PARTY SERVICE PROVIDERS
We may use trusted third-party companies and service providers to help operate our business.
These may include providers that assist with:
Website hosting;
Ecommerce and shopping-cart functionality;
Payment processing;
Digital-product delivery;
Email delivery;
Customer support;
Analytics;
Advertising and marketing;
Fraud prevention;
Data storage; and
Other business operations.
These third parties may have access to personal information when reasonably necessary to provide services to Whistle And Wren.
We do not authorize our service providers to use your personal information for purposes unrelated to the services they provide to us, except where otherwise permitted by applicable law or disclosed to you.
7. INFORMATION SHARING
We do not sell your personal information simply because you make a purchase from us.
We may share information when reasonably necessary to operate our business, including with:
Payment processors;
Website and ecommerce service providers;
Digital-product delivery providers;
Email and communication providers;
Analytics and advertising providers;
Fraud-prevention and security providers;
Professional advisers, such as attorneys, accountants, or other consultants;
Government authorities or law enforcement when legally required; or
Other parties when necessary to protect our legal rights, property, customers, Website, or business.
We may also disclose information in connection with a merger, acquisition, sale of assets, business restructuring, financing, bankruptcy, or other business transaction involving Whistle And Wren.
8. LEGAL REQUIREMENTS AND PROTECTION OF OUR BUSINESS
We may access, preserve, and disclose information when we reasonably believe doing so is necessary to:
Comply with applicable law, legal process, subpoena, court order, or governmental request;
Investigate suspected fraud or unauthorized activity;
Protect the security or integrity of our Website;
Enforce our Terms & Conditions;
Protect our rights, property, or safety;
Protect the rights, property, or safety of our customers or others; or
Prevent or investigate potentially unlawful activity.
9. DATA SECURITY
We take reasonable measures designed to protect personal information against unauthorized access, use, alteration, disclosure, or destruction.
However, no method of transmitting information over the Internet or storing information electronically can be guaranteed to be completely secure.
Accordingly, while we make reasonable efforts to protect your information, we cannot guarantee absolute security.
You are responsible for maintaining the security of any account credentials, passwords, or other information you use to access your account.
The FTC similarly recommends that businesses limit the information they collect, protect information they retain, and have a plan for responding to security incidents.
10. DATA RETENTION
We retain personal information for as long as reasonably necessary to:
Complete transactions;
Provide products and services;
Maintain appropriate business and financial records;
Resolve disputes;
Prevent fraud;
Enforce our agreements;
Comply with legal, tax, accounting, or regulatory obligations; or
Fulfill other legitimate business purposes.
When personal information is no longer reasonably necessary for these purposes, we may delete, destroy, anonymize, or otherwise dispose of it in accordance with our business practices and applicable law.
11. YOUR PRIVACY CHOICES
Depending on applicable law, you may have certain rights regarding your personal information.
You may contact us to:
Request information about personal information we maintain about you;
Request correction of inaccurate information;
Request deletion of certain information;
Opt out of marketing communications; or
Ask questions about how your information is collected or used.
Certain information may need to be retained when required by law or when reasonably necessary for legitimate business purposes, such as completing transactions, maintaining financial records, preventing fraud, resolving disputes, or enforcing our agreements.
To make a privacy-related request, contact:
We may need to verify your identity before completing certain requests in order to protect your information and prevent unauthorized access.
12. CHILDREN'S PRIVACY
Our Website and products are not intended to knowingly collect personal information from children under the age of 13 without appropriate parental consent.
We do not knowingly solicit personal information from children under 13.
If you believe that a child under 13 has provided personal information to us without appropriate consent, please contact us at [email protected] so that we can review the situation and take appropriate action.
If Whistle And Wren ever creates products or services specifically directed toward children or knowingly collects information from children, we will take additional steps as required by applicable law.
13. THIRD-PARTY WEBSITES
Our Website may contain links to third-party websites, services, or platforms.
We are not responsible for the privacy practices, security, content, or policies of third-party websites.
When you leave our Website or interact with a third-party service, that third party's privacy policy and terms may apply.
We encourage you to review the privacy policies of third-party services before providing them with personal information.
14. SOCIAL MEDIA
If you interact with Whistle And Wren through social media platforms, information you provide or make publicly available on those platforms may be visible to us and others in accordance with the applicable platform's policies.
Your interactions with social media platforms are governed by those platforms' own terms and privacy policies.
15. EMAIL COMMUNICATIONS
If you contact us by email, we may retain the contents of your communication and your email address in order to respond to your request, provide customer service, maintain business records, or otherwise address your inquiry.
Please do not send sensitive personal information, such as Social Security numbers, passwords, or full payment-card information, through ordinary email.
16. DO NOT TRACK
Some web browsers offer a “Do Not Track” setting that may send a signal to websites.
Because there is not currently a universally accepted standard for responding to all Do Not Track signals, our Website may not respond to such signals in every circumstance.
17. CHANGES TO THIS PRIVACY POLICY
We may update this Privacy Policy from time to time to reflect changes in our business practices, technology, applicable laws, or other circumstances.
When we make changes, we will update the “Last Updated” date at the top of this Privacy Policy.
Your continued use of the Website after an updated Privacy Policy has been posted constitutes acknowledgment of the updated policy to the extent permitted by applicable law.
18. YOUR ACCEPTANCE OF THIS PRIVACY POLICY
By using our Website, submitting information to us, or purchasing products through the Website, you acknowledge that you have had an opportunity to review this Privacy Policy.
If you do not agree with the practices described in this Privacy Policy, please do not use the Website or provide personal information to us.
Nothing in this Privacy Policy is intended to limit or waive any rights or protections that cannot legally be limited or waived under applicable law.
19. CONTACT US
If you have questions, concerns, or requests regarding this Privacy Policy or our privacy practices, please contact us:
We will make reasonable efforts to respond to privacy-related inquiries within a reasonable period of time.